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Burwood Dental Centre
- Dentists
- Burwood, VIC
About this business
Location details
356 Burwood highway, Burwood, VIC, 3125, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I attended this clinic for a booked appointment for a filling and a free dental clean under my cover. I informed Dr Pragati that my physical card was still in the mail, but I could provide my policy number. Despite this, they refused to proceed with the filling or the free clean, solely because I did not have the physical card or access to a digital version at that moment. Instead, I was pressured to undergo an X-ray, even after I clearly stated that I would return once my physical card arrived. No treatment was performed — ... read more
The dentists are nice but the reception staff could really use some training in customer service. The middle aged receptionist working on the morning of Saturday, 14th June, was particularly rude to my daughter. However, her attitude noticeably changed when she saw I was present. People like that should not be the first point of contact at any business.
This dental care centre is an excellent place to get your dental problems solved. Every query is taken care of. Doctors and their colleagues are really helpful, generous and look well after the quality of service provided. I have seen that people have reviewed about the service desk issues with the staff, but in my personal experience, it has been swift and a decent experience, so I suppose everyone has their own part to say. I would definitely recommend this centre ☑️.
i had a excellent dental appointment today and it was my first visit. Everything was explained clearly and i felt very comfortable !I highly recommend this clinic
I wish I could give 0 star. I booked an appointment for 3:20 Saturday afternoon, arrived 20 minutes early. Was told need to wait another 30 minutes, already waiting for 20 minutes. Didn’t get any response after waiting 1 hour in total. Had to leave without getting service. No apology as well. Do not recommend this centre at all. Could not reply to the owner review, thats why replying here: Receptionist told me to come back next time after waiting for 1 hour that’s why I left. And she also mentioned it’s closing at 4 pm. I h... read more
Frequently asked questions about Burwood Dental Centre
How is Burwood Dental Centre rated?
Burwood Dental Centre has a 4.7 star rating with 391 reviews.
When is Burwood Dental Centre open?
Burwood Dental Centre is open now. It will close at 6:00 p.m.